Support workspace
Tickets Dashboard
Configure the ticket panel, preview it live, review open tickets and browse closed transcripts for the selected server.
Ticket panel
Each server can have up to 3 panels, each with its own channel, category, role and log channel.
Panel color
Ticket buttons (label + optional emoji)
Transcripts
Save a readable log of every closed ticket and post a "Read Ticket" link in the log channel + DM.
DM on close
Send the ticket opener a DM with a "Read Ticket" button when their ticket is closed.
Lock on claim
When a support member claims the ticket, only the opener and the claimant can write. Other members lose SendMessages.
Pre-ticket questions
Before a ticket opens, users are prompted with a form. Answers are shown in the ticket channel. Up to 5 questions.
Live preview
Exactly how the panel looks in Discord — updates as you type.
PREVIEW — DISCORD EMBED
Support Tickets
Choose a button below to open a ticket.
danidema.xyz • v5.0
The panel above is created in your selected channel when you press Save.
Open tickets
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Select a server to load tickets.
Closed transcripts
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Closed tickets appear here with a unique ID and a "Read Ticket" link.
Audit Log Premium
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Select a Premium server to view its audit log.
How it works
Add SecurityBotInvite the bot and grant the required permissions.
Select a serverUse the picker on top and pick channels, category, role and colors.
Save settingsThe ticket panel is created automatically in the chosen channel.
Every close is savedA transcript ID is generated, stored in the database and a "Read Ticket" button is sent to the log channel and the user's DMs.
Private by designTranscripts are only readable by staff who can see the ticket log channel or by people who took part in the ticket.